Need help? You’re in the right place.
Contact us
Get the support you need—reach out with any questions or requests below.
Customer Support
1-424-458-1777
info@concofilms.com
Office Hours
Mon – Fri, 9am – 5pm CT
Saturday, 9am – 2pm CT
FAQ
If you need to make changes or cancel an order, please contact us by phone within 1 hour of
placing it.
At this time, we do not provide samples. Instead, we focus on offering high-quality products at
fair and competitive prices. For first-time customers, we offer a 30% discount—simply use the
code provided when you sign up.
If you contact us through the “Contact Us” page, we will respond promptly and assist you right
away.
We offer free ground shipping on orders over $100 from California, with delivery typically taking 1–5 business days via UPS Ground. Expedited shipping options are also available, including overnight delivery. Orders placed by 1 PM CT (Monday–Friday) are shipped the same day. Please note that delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances.