We take pride in the quality of our products.  If our product falls short of your expectations, we are dedicated to making it right.


Limited Lifetime Warranty

We stand behind our IR (Carbon and Ceramic) products with a Limited Lifetime Warranty against manufacturing defects, including peeling, adhesive failure, fading, cracking and color instability.  Our economical Standard products comes with 3 year warranty.  Our PPF products comes with 7 year warranty.  This coverage is valid for as long as the original customer retains ownership of the specified vehicle.  Please note that this warranty does not cover glass breakage or damage resulting from improper care.


This warranty is limited to the original customer and is non-transferable.  It applies exclusively to manufacturing quality, with the installer being solely responsible for the installation quality on your vehicle.


CONCO's obligation under this warranty is confined to the replacement of products that do not conform to the original product.  This warranty is valid only when the products are used in compliance with all applicable state or provincial laws.  Installing the product in a manner that violates state or provincial law constitutes misuse and voids all warranties, whether expressed or implied, including the warranty of merchantability.  CONCO shall not be liable for any damage related to the illegal use or application of this product that fails to meet state or provincial rules and regulations.


Warranty Claim Procedure

To initiate a warranty claim, please contact us along with the original proof of purchase and high-resolution photos showing the defective and failed area of the window film.